CIVIREVIVAL User Agreement

Welcome to CIVIREVIVAL (hereinafter referred to as the “Game” or the “Service”).
This Agreement constitutes a legally binding contract between you ("User") and the individual developer of this Game (hereinafter referred to as the “Developer” or “I/me”) regarding your use of the Game and related services.

Please read this Agreement carefully and ensure that you fully understand all of its terms. Your access to, download, installation, registration, or use of the Service shall be deemed as your acceptance of all provisions in this Agreement.
If you do not agree to this Agreement, please do not use the Service.

1. Definitions and Scope of Application

1.1 Service: Refers to the CIVIREVIVAL game client provided by the Developer (including mobile versions, PC versions, etc.), related software, online services, and other derivative services (collectively, the “Service”).
1.2 This Agreement applies to all users of the Service, including guest users, registered users, and any other entities accessing or using the Service in any manner.

2. Account Registration and Management

2.1 You are required to register an account (“Game Account”) through official channels designated by the Developer, and to provide truthful, accurate, and complete registration information (including but not limited to contact details). You must promptly update any changes to this information. Any loss caused by providing false information or failing to update your information shall be borne solely by you.
2.2 All ownership rights to Game Accounts belong to the Developer. You are granted only the right to use your account, which may not be transferred, gifted, inherited, or lent to any third party without the Developer’s written consent.
2.3 You represent and warrant that you are at least 18 years old (or of legal age in your jurisdiction). If you are under 18, you must use the Service only with the consent and under the supervision of a parent or legal guardian, who must read and agree to this Agreement and assume joint responsibility for your actions.
2.4 You must keep your account credentials (including username, password, verification codes, etc.) secure and must not disclose them to any third party. You shall bear sole responsibility for any account theft, impersonation, or misuse arising from your failure to safeguard your credentials. The Developer reserves the right to review abnormal account activity and, when necessary, suspend or restrict account access.

3. User Conduct

3.1 You shall comply with the laws and regulations of your jurisdiction and shall use the Service solely for personal and non-commercial purposes. You must not use the Service to engage in illegal or improper activities (including but not limited to gambling, distribution of unlawful content, or fraud).
3.2 You are prohibited from engaging in any of the following conduct. If you do so, the Developer reserves the right, without prior notice, to restrict account functions, suspend, or terminate your access to the Service without any liability:
(1) Using cheating tools, scripts, or plugins to disrupt game fairness, or engaging in score boosting, resource farming, or collusion that undermines game order;
(2) Copying, distributing, or modifying the Service’s code, images, audio, text, or other content without authorization, or conducting reverse engineering, decompilation, or cracking;
(3) Disseminating obscene, violent, hateful, or discriminatory content, or infringing upon others’ rights of reputation, privacy, intellectual property, or other lawful rights;
(4) Using the Service for any activities that endanger cybersecurity (including but not limited to injecting viruses, Trojan horses, or attacking servers);
(5) Impersonating the Developer or other users, or misleading others by any means;
(6) Engaging in any other conduct that violates this Agreement or other reasonable rules established by the Developer.

4. Intellectual Property Rights

4.1 All content contained in the Service, including but not limited to game software, images, text, audio, video, in-game items, characters, trademarks, logos, and other materials, together with all related intellectual property rights (including but not limited to copyrights and trademark rights), are owned by the Developer.
4.2 The Developer grants you a non-exclusive, non-transferable, limited license to install and run the Game on your device for the sole purpose of using the Service, and to access related content within the permitted scope. You may not exceed the scope permitted under this Agreement or applicable laws and regulations.
4.3 You may not copy, distribute, adapt, translate, rent, sell, or otherwise exploit any content of the Service without authorization, nor engage in any infringement of intellectual property rights using the Service. Any breach shall render you liable for all resulting legal consequences.

5. Refund Policy

5.1 Unless otherwise provided by applicable laws or expressly stated in this Agreement, no refunds will be issued for completed paid orders (including but not limited to in-game purchases or membership subscriptions).
5.2 If you purchase services via third-party application stores (such as Google Play or Apple App Store), refund requests shall be subject to the official policies of such platforms:
(1) For payments via Google Play, you may submit a refund request directly to Google, and the outcome will be determined by Google.
(2) For payments via Apple App Store, you may contact Apple’s customer service for a refund, and the outcome will be determined by Apple.
5.3 The Developer reserves the right to refuse refunds for disputes arising from your breach of this Agreement or applicable laws, or for service issues not attributable to the Developer.

6. Changes, Suspension, and Termination of Service

6.1 As an individual developer with limited resources, the Developer reserves the right to adjust the Service (including but not limited to game updates, feature additions/removals, or pricing changes) according to actual circumstances. Relevant changes will be communicated via in-game announcements or other means.
6.2 If you violate this Agreement or applicable laws, the Developer may, without prior notice, restrict account features, suspend, or terminate your access to the Service, without any liability.
6.3 You may request account deletion through official channels. Upon deletion, you will lose access to the account, and all associated data (including items and points) may be permanently erased, with all consequences borne by you.
6.4 Service interruptions due to personal development capacity limits, maintenance, upgrades, third-party service failures, or force majeure events shall not render the Developer liable, though reasonable efforts will be made to minimize impact.

7. Disclaimers

7.1 The Service is provided “as is” without warranties or guarantees of uninterrupted or error-free operation, nor does the Developer guarantee that the content will meet your expectations. Due to capacity constraints as an individual developer, some service issues may not be promptly addressed.
7.2 The Developer shall not be liable for any service issues or user losses caused by force majeure (including but not limited to earthquakes, fires, wars, policy changes) or third-party reasons (such as network operator failures or changes in app store policies).
7.3 Any disputes between you and third parties arising from your use of the Service shall be resolved solely between you and such third parties, without liability to the Developer.
7.4 You shall be solely responsible for any losses (including losses suffered by the Developer or third-party claims) arising from your breach of this Agreement or applicable laws.

8. Amendments and Notifications

8.1 The Developer reserves the right to amend this Agreement in accordance with actual circumstances or changes in applicable laws. The revised Agreement will be published via in-game announcements or other appropriate channels.
8.2 Unless otherwise specified, the revised Agreement shall take effect upon publication. Continued use of the Service after publication shall constitute your acceptance of the revised terms. If you do not agree, you must immediately cease using the Service.

9. Personal Information Protection

The Developer values the protection of your personal information and will process such information in accordance with relevant laws and regulations and reasonable practices. By using the Service, you consent to the Developer processing your information within the necessary scope.

10. Governing Law and Dispute Resolution

Any disputes arising from or related to this Agreement shall first be resolved through friendly negotiation. If such negotiation fails, either party may submit the dispute to the competent courts of Hong Kong for resolution.

11. Contact Us

If you have any questions regarding this Agreement or the Service, you may contact the Developer via:
Email: support@civirevival.com

Effective Date: September 20, 2025

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